ThemeGallery product does not install into the correct folder, when you have installed FrontPage template with FrontPage 2003. This is happened if you have the retail version, not applies to the beta version.

We currently are testing new installer regarding the compatibility of ThemeGallery products with FrontPage. We guarantee to have all products converted into the correct format. And, the instruction below is how to move the template/theme files into the correct directories.

After you have installed template with FrontPage 2003, you could not find template name on the list at FrontPage2003. You would move files/folders it to the right folder

From :
Page template folder: This will be installed into your "X:\Program Files\Microsoft Office\Templates\1033\Pages" folder.
Web template folder: This will be installed into your "X:\Program Files\Microsoft Office\Templates\1033\Webs" folder.
Theme folder: This will be installed into your "X:\Program Files\Common Files\Microsoft Shared\THEMES" folder.

To :
Page template folder: All of file move into your "X:\Program Files\Microsoft Office\Templates\1033\Pages11" folder.
Web template folder: All of file move into your "X:\Program Files\Microsoft Office\Templates\1033\Webs11" folder.
Theme folder: All of file move into your "X:\Program Files\Common Files\Microsoft Shared\THEMES11" folder.

    When you change sample image/logo, you would go through View on menu, select a "Master", and select "Slide Master".
Now, you are in Master view regarding to change your own style template.
You can change image or text in Master mode

    You can become a member of ThemeGallery for free.
To become a member, please go to the "My Gallery" page and fill out your registration form.

    Even If you bought our product, if you bought it in other site you are not a Theme Gallery member.
If you want to be a member of Theme Gallery, please register at Theme Gallery by filling out your registration form at the "My Gallery" page.

    Actually our free theme are only for the members of Theme Gallery.
You can download free themes in your My Gallery page when you log in.

    Please email us with the invoice mail that you receive from us.
After confirming we will give you an answer.

    Select your themes and click the "Add to cart".
A page will be changed to "View Basket". Then you can click the "Order" button in the page.
Downloading of selected themes will be started.
After your credit card and your e-mail are confirmed, we will send you receipts by e-mail more info

    When you give the first order, you will be automatically moved to "View Basket" to download the product that you paid for.
But from the second order you have to go to "My gallery" page to get it after your payment.

    Have you checked your "My gallery"?
LOGIN >> MY GALLERY >> MY PRODUCT
If you couldn't download a product in your "My gallery", send your questions through 1:1 Q&A at My Gallery.

    First of all you have to confirm the error message.
All our templates was optimized at FrontPage2000/2002.
FrontPage98 is able to use theme only.
If you send an email with the error message to us, we will reply to you.

    Where to find the theme.
Theme : On the Format menu, select Theme.
Web Template : On the File menu, select New, and then Web
Page Template : On the File menu, select New, and then Page

In FrontPage98,
Theme : "C:\Program Files\Microsoft FrontPage\themes"
Web Template : (no support)
Page Template : (no support)

In FrontPage2000/2002,
Theme : "C:\Program Files\Common Files\Microsoft Shared\Themes"
Web Template : "C:\Program Files\Microsoft Office\Templates\1033\Webs"
Page Template : "C:\Program Files\Microsoft Office\Templates\1033\Pages"

However, If you are a non-English FrontPage interface user you won't be able to find those.
"1033" directory is only for the English one. So you have to copy from "1033/Webs" and paste to "10xx\Webs".
You may change the Theme directory but Web Template and Page Template must be changed.

Your Directory ( "xx" is a two-digit number)
Web Template : "C:\Program Files\Microsoft Office\Templates\10xx\Webs"
Page Template : "C:\Program Files\Microsoft Office\Templates\10xx\Pages"

Confirm : On the File menu, select New, and then Web/Page

If you are unable to find an answer to your question, please email to Theme Gallery Support Team.

    You can download for your purchased theme anytime.
LOGIN >> MY GALLERY >> MY PRODUCT
Login with your ID and Password. Click Download My Themes.
If you forgot your ID and Password then you have to send email the receipt to us.

    Please be informed that a statement of credit card co. is made by 'Internet Shopping' on behalf of our company

    You could be billed less because of the exchange rate difference between the dollar.

    Please be informed that a statement of credit card co. is made by 'Internet Shopping' on behalf of our company.

    We give a special discount to customers who buy multiple copies of our theme.
So if you let us know how many copies of our themes you are planning to buy,
we will give you the figure with a special discount and tell you how to pay for them.

    If you have problems with your installer, you may bypass the .exe files and extract the files manually. Right click on the installer. Select "extract to" and name a folder then the contents extracts to the folder and in the folder is in actual install.exe file.

Then, move the files into the correct locations (be sure to close FrontPage or PowerPoint):
FrontPage Theme folder (no .tem extension, contains three or four files with .inf and .elm files inside):
C:/Program Files/Common Files/Microsoft Shared/Themes
FrontPage Page Template folder (.tem extension, contains only one .htm file and possibly several .gif or .jpg files):
C:/Program Files/Microsoft Office/Templates/1033/Pages
FrontPage Web Template folder (.tem extension, contains .inf and .map file along with several .htm files and other files):
C:/Program Files/Microsoft Office/Templates/1033/Webs

    You could receive a message saying that your email address was missing from your contact info when you use other credit card other than VISA & Master Card. Our Worldpay payment system only accepts VISA & Master Card.

If this is a case, please try to purchase our product either with VISA or Master Card.

And if you still have a problem even after trying this, please contact us at support@themegallery.com

    Yes, you can.
If you purchase products by PayPal, you can get 5% discount more. Also, if you purchase product more than $150, you have to pay via paypal.

And if you still have a problem even after trying this, please contact us at support@themegallery.com.

    You might have a downloading problem if you have any firewall such as "Zone Alarm Pro" on your computer to protect from any computer virus .
The firewall stops any .exe files from downloading to your computer.
So, please check your firewall on your computer first, if you have any, before downloading.
If you have a downloading problem regardless of the firewall, please contact our support team at support@themegallery.com

    Yes. We use WorldPay payment system which ensures our ThemeGallery customers the security of their credit card information. Any communication between you and WorldPay is encrypted to the maximum strength supported by the shopper's browser using TLS or 128 Bit SSL.

After checking out, you will continue on into our secure server to enter your credit card information when you click the "Continue" button.

    Partly, we can. We started the Custom service from Dec. 1st to give our customer more satisfaction. Go and see what kind of service we provide for you. Click here

    Of course, yes can. But if you want to change the color/design of the template, you have to order our Custom Service Click here

    Yes, we make a high-end flash design. To more details click here

    We are also providing a splash page to add to the template. To more details Click here

    No, you may not resell, monopolize, permit to use, rent, loan, transfer our products in Theme Gallery with compensation. To more details click here

    Yes, you can.

    No, you shouldn't. The contents that you have purchased are restricted to only use for one web site. To more details click here